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Behaviours when fearful/uncomfortable

Behaviours when fearful/uncomfortable

Stage 1 Malorientation (trying to be self-reliant)

  • frightened of losing control, independence of ‘going crazy’, of not appearing normal
  • denies/blames others for their ‘thinking’ mistakes
  • seem to be on constant guard of others
  • may be mistrustful, suspicious of virtually everyone
  • may request help, but then resist or decline it trying to show they are managing fine on their own(e.g. multiple phone calls to family member in night)
  • defensive body posturing is very obvious
  • confabulation, social facade used to hide mistakes
  • gets ‘bees in bonnet’(fears) about finances , people who (supposedly) don’t like them; ‘hiding and hoarding’ may occur
  • very threatened by the presence of people in Stages 2 & 3
  • may try to solve perceived problems by complaining to authorities (police, inspectors, bank manager)
  • reluctant to engage in social activities
  • if in care home, often blame family life for this.

Stage 2 Time confusion (feel lost)

  • try to cling to family or staff all day
  • may mistake care home for a hotel and be fearful they have no money to pay for things
  • leave to ‘go home’ (even if in own home), or work
  • often get lost and in other residents rooms
  • crying, distressed, angry if staff try to stop them
  • Search, ask after, and call out for people they are missing (mostly but not always parents)
  • since they cannot hang onto things (like handbags), or personal items anymore-anything that looks familiar is mistaken to be their own and taken

Stage 3 Repetitive Motion (isolated/self-stimulating)

  • only few words used, call out (for help) all day
  • making own stimulation with moments in the air, with own clothing, on table-tops
  • repeated words and movements increase in frequency and severity when distressed
  • screaming may start
  • fixed start for long periods of time
  • sometimes very difficult to get eye contact with
  • often need to be fed

Stage 4 End stage withdrawal (feeling abandoned?)

  • passive, more difficult to get any contact.

Staff and Management

All the managers are available to speak to you and can be contacted through Aucklands.

We have a dedicated staff team here at Aucklands who receive both in house and external training. All our staff have received mandatory training such as Infection Control, Safe Moving and Positioning of People, Health and Safety and First Aid.

Staff are trained in Dr Gemma Jones’ Communication and Care Giving in Dementia. Please see the page regarding this for further information.

All staff are also trained in Physical Intervention and Safe Hold Techniques should this ever be required. Should you require further information regarding this please contact us.

We proud to say that we have only used agency staff on a few occasions in 30 years of ownership. It is important to us that our residents receive care and support from care staff they know well and have built up a relationship with.

We have a key worker system in place that enables residents and staff to develop these relationships and help maintain links with family, friends and the local community.
We are also developing a Champion scheme with our staff, focusing on specific areas such as Dignity and Dementia. The Champion in each area will have specific training to enable them to become an expert in their chosen area and then cascade this knowledge to other staff.

We invite family members to attend our training, in particular Dr Gemma Jones training to enable them to have a greater understanding of the condition itself as well as why we ‘do what we do’.


The charge for staying at Aucklands begin at £650.00 per week.

Fees are based on your care needs and we use a fee monitoring tool to establish the rate you will pay. Please contact the Proprietor or the Manager if you wish to discuss this further.

We do accept Bournemouth Borough Council rates if accompanied by a third party top up.

Please note we also accommodate respite care.

For all enquiries please contact us here.

🟉 Celebrating over 30 years of excellence 🟉

Our Address

Aucklands Care,
2 Ken Road, Bournemouth,
Dorset BH6 3ET.
Telephone: 01202 427166

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